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3-star hotel Check-in 02:00 · Check-out 12:00

Hotel El Mirador

Enjoy a 4.1-star stay at Hotel El Mirador in Bacalar, Mexico. LGBTQ+ friendly with easy access to Cenote Azul, Laguna de los 7 Colores, and Chetumal Airport.

Costera S/N, 77930 Bacalar, Q.R., Mexico View on map
8.2/10
Very Good Based on 246 recent guest reviews
What recent guests emphasize

Balanced comfort with friendly service

Guests appreciate the attentive and kind staff, quiet atmosphere, and functional accommodations. While basic, the hotel suits travelers focused on rest and exploring Bacalar’s nearby natural attractions.

Guests often praise

  • Friendly, helpful, and attentive staff providing timely support
  • Clean, comfortable, and quiet rooms conducive to restful sleep
  • Peaceful surroundings despite location near a busy avenue
  • Good value for basic accommodations with functional amenities
  • Convenient access to nearby attractions like Cenote Azul and Laguna de los 7 Colores

Worth knowing

  • Rooms are basic and suited mainly for sleeping and bathing
  • Some guests experienced occasional water issues, though promptly addressed
  • Limited hotel facilities; no on-site restaurant or extensive services
  • Not centrally located but taxis available 24/7 at the reception
  • Small lagoon view available in some rooms

Best for

  • Travelers seeking a calm and budget-friendly stay
  • LGBTQ+ friendly guests looking for welcoming accommodations
  • Visitors focused on sightseeing, nature, and outdoor activities
  • Families or groups requiring simple, clean lodging for overnight rest
  • Guests who appreciate personalized service in a boutique setting
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About this property

Welcome to Hotel El Mirador

Situated in Bacalar, Hotel El Mirador offers a straightforward and comfortable stay with an emphasis on essential amenities. The property is rated 4.1 from over 240 reviews, with guests noting its clean and quiet rooms that provide a practical place to rest. While some visitors mention minor inconveniences such as limited water pressure, the attentive and helpful staff receive consistent praise for their service and responsiveness.

The hotel embraces an LGBTQ+ friendly atmosphere, adding to its welcoming environment. Facilities include air conditioning and ceiling fans in rooms, contributing to a comfortable sleep experience. Its simple but secure setting allows guests to relax away from the bustle of the town, with peaceful surroundings highlighted by natural sounds like birds and insects.

Hotel El Mirador’s location places it close to several natural attractions, including the renowned Laguna de los 7 colores and Cenote Azul, both popular for their scenic beauty and recreational opportunities. The property is also conveniently near Chetumal International Airport, reachable within approximately 27 minutes by car.

Recommended mainly for visitors focused on sightseeing, recreation, and exploring Bacalar, the hotel suits travelers seeking a budget-conscious option that meets basic needs. Although it is not situated directly in the town center, guests have access to taxis and local support at reception 24 hours a day. Nearby accommodations offer additional alternatives in the area for those looking to compare options.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

AHR
Abigail Hernandez Reyes Apr 11, 2026
8.0

Pues digo que aceptable, tuvimos una situación con el agua en los inodoros y la del agua de la regadera , es un hotel para lo absolutamente necesario que es dormir y bañarte esp si , el chico que nos atendió en el mostrador fue super amable y nos ayudó en todo lo que se nos ofreció no recuerdo su nombre pero muchas gracias..

JR
Jim Ramirez Apr 11, 2026
8.0

EL Mirador was a good and nice place to stay with my family of four. We stayed on the second floor with a double bed. This room had air conditioning along with a ceiling fan and it was great to sleep at night. The attendants that work there a very nice and helpful. We had some issues but they were corrected and given immediate attention. We are looking forward to our next trip back to Bacalar and will also plan to stay with EL Mirador.

LR
Liz Ruiz Apr 02, 2026
10

Es un hotel básico pero cómodo, limpio, silencioso, seguro, amplio y económico. Su personal atento, amable, servicial, me atendieron increíble Merlín, Kir y otro chico que nos ayudó a tener mejor señal WiFi en la segunda planta. No está tan cerca del centro pero en recepción están 24 hrs atentos y te envían taxi a donde estés. Y algo que valoro muchísimo: no me robaron nada (lo menciono porque he estado en resorts donde hasta de la maleta me han sacado cosas). De verdad gracias por sus atenciones!

A
Armand Apr 02, 2026
10

Hôtel super, chambre propre et spacieuse. Piscine à débordement et des chaises pour se poser. Réservation via airbnb pour ma part.

CS
cesar sabido Mar 15, 2026
8.0

A pesar de estar sobre la avenida. Se puede notar mucha tranquilidad en esta zona, el hotel muestra tranquilidad y desconexión con la ciudad y tráfico, se escucha incluso el sonido de grillos, aves, ranas, aves y zumbido del aire libre producido de los árboles.

GSM
GUADALUPE SOLIS MELGAR Mar 04, 2026
10

Muy agradable el personal y las habitaciones están muy cómodas y limpias... Tiene una vista a la laguna (aunque muy pequeña) pero bonita y desayunar o cenar al aire libre es padre!!!... Sería genial que pudieran ampliar su edificio, ya que llegan muchas personas, pero cuenta con pocas habitaciones

E
Elizabeth Mar 02, 2026
8.0

Ok, lo que más destaco del lugar es la amabilidad del dueño y la comodidad de sus camas, uffff descanse muy bien ahí, es un negocio que recién empieza, por lo que puede no tener ciertos servicios como alimentos, no está en el centro de Bacalar, pero cerca (a pasos) se encuentra el cenote azul y cocalitos. Por cierto, la habitación 6 que fue en la que yo me quedé, cuenta con 3 camas, dos matrimoniales y una king size, un balcon con vista a la laguna y minisplit.

BTB
Bucanero Tours Bacalar Mar 02, 2026
10

Exelente lugar. Por el precio y fácil acceso. Tiene un look muy artístico y te facilitan una cocina que tiene todo lo necesario para guardar tus comestibles o preparar algo rápido.

R
ron Feb 18, 2026
10

I’m in love with this hotel and it’s great service. The price are great and amazing service. It’s a place to completely relax and enjoy this amazing scenery.

EI
Everardo Izas Feb 12, 2026
8.0

Lugar cencillo pero acogedor con los servicios suficientes para descansar después de las actividades propias del lugar con precios accesibles. Recomendable.

Location & neighborhood

Where you'll find Hotel El Mirador

Bacalar, Quintana Roo, Mexico

Based on sightseeing, recreation, and getting around

  • Chetumal International Airport 27 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Cenote Azul 9,095 reviews

Cenote Azul

Cenote Azul 225, 77516 Cancún, Q.R., Mexico

4.3 · Tourist Attraction
Cenote Cocalitos Beach Resort 4,700 reviews

Cenote Cocalitos Beach Resort

Costera de, 77930 Bacalar, Q.R., Mexico

4.6 · Tourist Attraction
Laguna de los 7 colores 3,653 reviews

Laguna de los 7 colores

laguna de los 7 colores, 77930 Bacalar, Q.R., Mexico

4.9 · Tourist Attraction
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